Basic Level Support
This support option offers a flexible approach to managing IT support for smaller clients. It requires less IT support options and ensures that your company reduces its IT support costs by paying only for the basic service options.
It is tailored for small businesses requiring flexible, simple and quick response and fix support. Like all of our support packages we set-up a Service Level Agreement (SLA) tailored to your business needs ensuring problems are resolved in a professional and timely manner.
Benefits
- Low Cost
- Unlimited Help Desk Support
- You Benifit from all Technical support tiers
- Peace of mind knowing you can rely on us to resolve your IT issues
- Free Site Survey
- Free health check
Service Level Aggreement
Based on a Basic Service Level Agreement, our engineers will ensure that your systems are running as quickly as possible.
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